100% Money-Back Guarantee
We stand behind our products. If the product didn't work for you or you had some other issue, please let us know and we will refund the product purchase price back to you.

• Bought online? Contact us directly for a refund.
• Bought in-store? Return it to the same store.

Satya reserves the right to request the product to be shipped back Satya, before refund, at your cost. Please keep your return shipping receipt and after our inspection, we will determine if the product qualifies to have Satya pay the return shipping cost as well.

Flat-Rate Shipping

• $10 flat rate shipping across Canada.
• All orders ship within 2–3 business days (no weekends or holidays).
• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
• You’ll receive a tracking number as soon as your order ships. The tracking number will be active within 24 hours.

Carriers

• We usually ship with Canada Post. If service is interrupted (e.g., strike or delays), we’ll try our best to use an alternative carrier to get your order to you.

Damages

• If your order arrives damaged or missing, please keep the packaging and contact the carrier directly to file a claim. 
• Please save all packaging materials and damaged goods before filing a claim.

International Orders 

• We are currently only shipping our products in Canada. We hope to ship back to the US again soon and one day more broadly! Thank you for all the support. As a small business, it means the world to us.