Thank you for visiting and shopping at www.Satya.ca. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping rates & delivery estimates
We ship via Canada Post. Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Satya is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Satya is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We ship everywhere except Hong Kong. Satya is not responsible for any VAT, tariff, duty, taxes, customs clearances, etc. required by your country for importing consumer goods. Please visit www.satyaorganics.com to place US and International Orders.
Satya offers customers a 100% money back guarantee (Shipping fees not included). If you bought our product online please contact us.
If you bought it in store, simply return it to that store.